Transfer Rules 2020

Due to the reason of the postponement of our Events we have special transfer options for our customers.
You can find them here!

To get a discount code for a race, please log in to your user account at

https://my.maxfunregister.com

Now select the option "Cancel" in the drop-down menu of the desired race.

Now available options for your races will be displayed:

 A) Change race
Here you have the possibility to switch between ELITE, AGE GROUP and OPEN.
After selecting this option, the desired value can be selected by dropdown. If a surcharge applies, you will be asked to pay online during the upgrade.

 B) Cancel race

If you select this option, the race will be cancelled. After the selection you will see information about the cancellation. The amount of the discount code, the validity and the races in which the code can be redeemed are displayed.

After you have confirmed the cancellation, a discount code is automatically generated and assigned to your user profile. You can find the code either in the overview in the dropdown of the corresponding race under "Coupons".

Alternatively, you can also find your personal discount codes at https://my.maxfunregister.com/coupons or by clicking on "discount codes" in the navigation bar.

The purchase of an entry ticket for a Spartan Race event is non-refundable. However, the company Xchange Sport & Event AG offers the following different possibilities: 

• The deferment is possible at all races in Germany, Austria, Netherlands, Italia, Spain, Greece, Andorra, Slovenia and France except for the Trifecta World Championship Event in Sparta/Greece.
  
  
• The voucher code is valid for all races in Germany, Austria, Netherlands, Italia, Spain, Greece, Andorra, Slovenia and France except for special events like European Championships or Trifecta World Championships.
  
  
• The voucher code is valid to be used for 3 months after the event date of the race that the race ticket was initially purchased for. The voucher code can be used for all races that offer an online registration by that time regardless of the event date of those events.
  (e.g. if the Sprint race which is taken place of 14^th of April 2019 will be deferred on 10^th of March 2019 the voucher code will be valid till 14^th of July 2019. The race the voucher is used for may be later that year, e.g. for a race in September 2019)
  
  
• The value of the voucher code will be applied at the registration fee. Any remaining amount to be paid, due to a difference of the voucher value, and the registration fee is due for payment by the purchaser. The remaining amount due for payment is subject to service fees.
  
  
• If the value of the voucher code exceeds the price for the new registration the remaining amount will be forfeited.
  
  
• Only the paid amount for the registration that gets deferred is considered. If a discount or a deferment code was used for the original registration, only the amount that was paid to complete that registration will be considered. (e.g. if the payment for a €100 registration will be done with a 40% or €40 voucher code, the deferment for that race will be a €60 voucher code. Chronotrack calculates only the amount paid in, not the amount the race would cost. Therefore, if a 100% code will be used, the voucher code is worth €0.)

Costs:

• This service is available until the last Thursday 6:00 PM before the event. A service fee will apply of:
  • €15,00 including VAT + (9.5% additive service fees incl. VAT until 7 days before the event date)
  • €25,00 including VAT + (9.5% additive service fees incl. VAT in the last 7 days until the last Thursday 6:00 PM before the event).